All payments can be done by iDeal, Paypal (which include Creditcards) or even with Bitcoin. So pay in your own way!
All Dutch orders should arrive around 3 – 5 working-days after we have received payment, depending if your order is in stock. Not because we are lazy, but because we’re honest! We use DHL for most of our orders.
When ordered, we’ll use PostNL for all international delivery. The Shipping rate is dependent on address of delivery. Once all packages leave The Netherlands they’re no longer in the hands of the PostNL but in the hands of your specific countries postal service, this process can take up 2-4 weeks. No worries just breath, it will be fine.
EXCHANGE AND RETURNS
Customers can return item(s) within 59 days for free (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money.
- All products must be returned within 59 days of receipt.
- All products must be unworn and unwashed.
- Any products purchased in the Sale cannot be refunded.
We cannot be held responsible for anything that is lost in transit of the return process. When making a return please include your name, order number and reason for return. Once the item has been returned and if everything is satisfactory, your payment will be refunded straight away. Please note that it can take up to seven working days for the payment to reach your account.
Please send all returns to:
3526 KS Utrecht
LOST OR DAMAGED ITEMS
You understand and agree that BASHMADE® shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company.
We cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.
Any import duties are charged once the parcel reaches its destination country. These charges must be paid by the customer. Unfortunately, we do not have control over these charges and cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.
Orders within Europe will not be subjected to any additional charges. For countries outside Europe; there may be added additional charges added by your local customs. These fees are paid to the local carrier and customs and are not collected by BASHMADE®.
If you’re not 100% satisfied with your custom made BASHMADE® merch, simply send it back within 30 days and we’ll refund your money a.s.a.p.
There are three things we take very seriously: our merch, the mob, and our customer service. If anything isn’t right with your order, just let us know and we’ll make it right, or you can choke us out!
If anything make sure to connect with us via our contact page
ORDERS MIGHT DIFFER
Because our gear is made to order and printed by hand, what you receive may differ a little bit from the photos in the store. We feel it comes with being one of a kind and keeps it more exciting knowing this piece is man-made. So keep that in mind while ordering.
We promise to always keep personal information like your name, address, email address, or phone number private and for process and delivery purposes only. We do not rent, sell, or share personal information about you with other people or non-affiliated companies.
All the original products and content on our website is property of BASHMADE®.
Kvk #: 59555874
To ensure the long lasting quality we advise you to wash our garments cold or 30 degrees and hang dry our gear. The print can take 40 degrees of course but in the long run the lower the better.
Remember you represent us all when wearing our gear. We love to have you in and we are always looking for more members, but please do it with respect to all of us.